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For any questions or support regarding our services, please don’t hesitate to reach out to us.
Durban Office
Frequently Asked Questions
Find answers to common queries about our booking system and services.
How does the booking system work?
Our platform allows users to book appointments online, resulting in reduced waiting times and improved service efficiency. You’ll receive a QR/reference code for entry.
What are the benefits of online booking?
Online booking minimises overcrowding, saves time, and offers a more organised testing experience while providing real-time monitoring for staff.
What if I need to change my booking?
You can easily modify your booking through our platform. Just log in and select the new date and time that suits you.
Is there a fee for booking?
Yes, there’s a small R20 booking fee to help cover operational costs and prevent fake bookings while ensuring efficient service delivery.
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